The Van Alen Newsletter September 2019

Terry

With great sadness we announce the death of Terry Kinsella after a short illness. Terry was the person who everybody turned to for help at The Van Alen and was known and loved by all. He knew more about The Van Alen than anyone else and we will all miss his warmth, generosity, knowledge and charm. The details of his funeral are:  2.30pm on Friday 4th October at Woodvale Cematorium Brighton. Terry requested people wearblue rather than black. Afterwards at Brighton Race Course for refreshments.

Intruder

This woman was seen acting suspiciously on The Van Alen estate at 7am on Monday 22 July. The CCTV shows her attempting to open a window to Flat 12 and it is alleged that she put her arm through the open window of Flat 1. The police are treating this as attempted burglary, they know the identity of the woman and are looking to arrest her. If you see this woman on The Van Alen please call the Police on 999.

Pedestrian gate Camelford Street

The intruder gained easy access to The Van Alen by walking through the pedestrian gate on Camelford Street which was unlocked because somebody on the previous Friday had pressed the pedestrian gate emergency open button. Once the emergency button has been pressed the pedestrian gate opens and closes normally but the magnetic lock does not work so the gate can simply be pushed open. It remains in this open state until it is reset with a special key. Please make sure your visitors know that the vehicle gates do not open automatically. That a zapper or the door entry system must be used to open them and the emergency gate open button only works the pedestrian gate and should only ever be used in an emergency and the pedestrian gate should not be pushed or pulled. We are looking into ways in which we can make the buttons and their function easier for visitors to understand.

 Lights in the walkway behind the Mews Houses

As part of our continuing drive to make The Van Alen safer, three sensor activated down lights have been installed in the walkway behind the Mews House

Large rubbish bin

Please put large items of rubbish in the Council bin on Camelford St. not in the bin store. Rubbish must be in tied rubbish bags. Never smoke in the bin store.

Treating and washing

The back wall of the building has been treated with a biocide and the pathways and above ground car park have been power washed.

The Van Alen AGM 18 November

will be held at The West Pier Centre at 6pm on Monday 18 November 2019

Contact  - directors@vanalen.info , or pass a note to David Brown, Flat 36, or give him a call on 07887 983352.       www.vanalen.info

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The Van Alen Newsletter July 2019

Door entry system

CallMe call forwarding is available for the door entry system at The Van Alen.  You need to have a CallMe device fitted in your flat or house and the CallMe app on your smart device. It can be linked to up to 4 smart devices. You also need to have an internet connection for the CallMe device to link to with WiFi.

If somebody calls your flat or house from a Van Alen door entry panel, your smartphone or tablet will notify you wherever you are in the world.  On the CallMe app you can see who is calling and you can talk to them, just as you can on the video handset in your flat or house. If you want to let them into The Van Alen, you press a button on your smart phone or tablet, which will open the main door, the pedestrian gate or block entrance doors as appropriate. You can open the vehicle gates by pressing a different button on the app. The app only works when somebody presses your flat or house number on a door entry panel at The Van Alen, You can’t simply bring up the app and then open the doors, it is a call forwarding device.

Installation is by www.doorentry.net who installed the new door entry system at The Van Alen a few months ago and the cost of CallMe is £426.00 which includes VAT. Please contact us if you would like more information.

CCTV policy

The Board has recently reviewed and approved “The Van Alen CCTV Policy” and a copy is printed on the back of this newsletter. If you have any comments or questions please contact David Brown 07887 983352

Car park bollards

Three flats have a parking space in the above ground car park rather than the underground car park. Visitors have been using these spaces and to reserve them for the flat owners we have installed folding parking bollards.

Max headroom 2.0m

We have put up a sign indicating that the maximum headroom in the underground car park is 2.0m or 6’6”

Pedestrian gate damage

The pedestrian gate motor has recently been damaged and needed replacing. We believe the damage was caused by the gate being forced. Please remind any visitors that the gate is automatic and should not be forced to open or close.

Contact  - directors@vanalen.info , or pass a note to David Brown, Flat 36, or give him a call on 07887 983352.       www.vanalen.info

 

The Van Alen CCTV Policy

Data Protection

We are registered with the Information Commissioner’s Office as a CCTV operator reference number ZA297321 and the next renewal date 3 December 2019.

Purpose

The purpose of The Van Alen CCTV system is to enhance the safety and security of all who live, visit and work at The Van Alen. Specifically, we want to deter intruders and if intruders do gain access to the estate and commit crimes, provide evidence to the police. We also want to be able to identify individuals involved in anti-social behaviour inside The Van Alen estate, such that appropriate action can be taken by the board.

Signage and awareness

There is a “CCTV in operation” sign in reception, a sign on the ramp to the underground park and a sign near the pedestrian gate in Camelford Street. On page 7 of the Residents’ Handbook we state:  “The Van Alen has a CCTV system and the images are recorded.” In the January 2019 The Van Alen Newsletter we stated: “The two intruders who have been seen frequently on the CCTV were arrested over Christmas.” In the March 2019 The Van Alen Newsletter, we stated: “We have had some new cameras installed to improve the quality of the images and to increase the coverage”. We included a screen shot showing the image from all 13 cameras.

Queries and complaints

Any queries and complaints regarding the CCTV system can be raised with the Chair David Brown apartment 36, tel 07887 983352.  Brighton CCTV are responsible for the technical aspects of the CCTV system. www.brightoncctv.co.uk   01273 782323

Confidentiality

Only those who attend board meetings have remote access to the CCTV. The CCTV system is treated as strictly confidential and the sharing of any information, passwords or images or information derived from an image, with anyone not on the board, without the board’s prior permission is not allowed.

Those attending board meetings are encouraged to look at the CCTV, on their smart devices, regularly to make sure that the system is functioning, the CCTV cameras are working properly, and to keep themselves familiar with how to use the system so that they can respond quickly if they see or are  informed of a suspicious incident.

Recordings

The CCTV recordings are captured and stored securely in the hard drives in the DVR in a locked cupboard in reception.

We have endeavoured to build a CCTV system with sufficient camera coverage and sufficient definition to ensure that recordings can be provided to the Police as evidence. We don’t keep recordings for longer than we need. They are automatically overwritten as the hard drives become full.

July 2019 v1

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The Van Alen Newsletter May 2019

Audrey Simpson

It is with great sadness that we report the death of Audrey Simpson.  Audrey served on the board of The Van Alen Management Ltd either as Chair or in some other capacity from its inception in 2001. Her contributions to life at The Van Alen will be missed by all.

Residents’ Handbook April 2019

We have updated the Residents’ Handbook and a copy has been placed in each post box. Additional copies are available in reception and on-line

Bike storage

Bikes must not be fixed to the rain water pipes.or anywhere on the footpaths They should be stored in the underground car park.

Gas boiler upgrade

Steve and Vicki in Flat 13 have had their original Powermax Gas Boiler changed for a new high efficiency condensing gas boiler. If you are thinking of changing your gas boiler please let us know and we can explain what Steve and Vicki have had done.

18 Tonne weight limit

We all know that our above ground car park is in fact the roof of our underground car park but you may not know that it is subject to a weight limit. Visiting trucks may also not realise this and the new sign is to indicate no entry for vehicles with more than 2 axles weighing more than 18 tonnes.

New look for our concierge

Our Sunshine cleaner/concierge has a smart new outfit. The blue top and a name badge are key features of the new look as modelled by Honza

Contact and Feedback

Contact us - directors@vanalen.info , or pass a note to David Brown, Flat 36, or give him a call on 07887 983352.      

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The Van Alen Newsletter - Special edition March 2019

New gates on the underground car park

A set of automatic gates have been installed in the entrance to the underground car park. This will make it very difficult for unauthorised pedestrians to gain access to the underground car park. The new gates will become operational on Friday 15 March.

A sensor wire has been installed in the ramp on both sides of the gate. As you approach the gates in a car and drive over the sensor wire the gates will open automatically and will close automatically behind you.

As the ramp is one of the fire escape exits from the underground car park there is a manual override button located at the bottom of the ramp. If you press this button the gates will open to let you out.  You can also use this button to exit via the ramp on foot.  The gates will automatically close behind you.

If you want to enter the underground car park on foot or possibly on a bike or motor bike, should they fail to trigger the sensor wire, there is a key pad on the right hand gate post.  Please enter the four digit code followed by “enter” to open the gates. Again, they will automatically close behind you.

The code number which must be kept confidential, can be requested by email or by calling, David Brown on 07887 983352 or from any director.

Contact and Feedback

 Contact us - directors@vanalen.info ,

or pass a note to David Brown, Flat 36,

or give him a call on 07887 983352.

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The Van Alen Newsletter March 2019

CCTV update

We have had some new cameras installed to improve the quality of the images and to increase the coverage. This is the coverage we now have.

Vehicle gates in Camelford Street.

The vehicle gates in Camelford street can now be opened from the door entry handset in each flat or mews house with 3 pushes of the button with one dot (circled as 5 below). We suggest allowing a small gap between each pressing and the receiver can be on the hook.

Button, 1 second, button, 1 second, button

New pier caps

We have had no reports of intruders since the two “frequent offenders” were arrested over Christmas, but we continue to make our site less attractive to unwanted visitors. It was clear that the flat pier caps on the Camelford Street entrance were particularly easy to climb to get into the site. We have changed them to pyramid shaped ones which should be more difficult to climb over.

Additional gates on underground car park

The installation of the gates will begin on Tuesday 5th March and the work will take 2 - 3 days. Access to the underground car park may be slowed for a while but residents will be able to come and go easily.

Canopy over the front door

M Marchant Roofing plan to be on-site to remove and replace the lead on the canopy over the front door on Marine Parade, on Monday 4th March, weather permitting. The work should only take one day. The front entrance can still be used while the work is being done.

Contact and Feedback

Contact us - directors@vanalen.info , or pass a note to David Brown, Flat 36, or give him a call on 07887 983352.

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The Van Alen Newsletter January 2019

Intruders update

The two intruders who we have seen frequently on our CCTV were arrested over Christmas. One was subsequently released, pending further investigations: The other was out of prison on licence, which was then revoked. He is now serving the remainder of his sentence. We understand that he will be charged with various offences, including stealing bikes from The Van Alen, in due course.  We should remain vigilant and if you see any intruders, the Police request that we do not confront them but dial 999 immediately.

Blocked drains

After the serious blockage at the bottom of the middle block recently, resulting in sewage coming up into the shower and bath of a ground floor flat, please do not flush anything other than toilet paper and FLUSHABLE wipes. Face wipes are NOT flushable, as indicated on the packaging. Cotton buds are a definite NO as the stick is often plastic and jams the drains.  

Boiler flues

To facilitate replacing the original PowerMax gas boilers for a modern, energy efficient gas Combi Boiler, the Directors have decided to allow, subject to written approval, flat owners to install new boiler flues on the front and rear elevations of the building, using when possible one of the existing flue exit positions.

 Large rubbish bin

Please put large items of rubbish in the Council  bin on Camelford St. All domestic rubbish should be in tied rubbish bags before being placed in The Van Alen bins. Never smoke in the bin store.

 Have your say about the Pride Village Party

https://www.brighton-hove.gov.uk/content/life-events-and-communities/community-and-voluntary-sector-support/pride-village-party

Additional gates on underground car park

In the light of problems with the intruders, the Board have taken the decision to have a set of automatic gates installed at the entrance to the underground car park. The installation of the gates will begin before the end of January

 Marine Parade garden

The garden between The Van Alen and the New Madeira Hotel has been replanted with Hebe plants.

Snail

The snail in the garden is a gift from Mark Powney, Flat 16.  Please don’t climb on the snail.

Contact and Feedback

To view minutes of board meetings or raise an issue, please contact us - directors@vanalen.info , pass a note to David Brown, Flat 36, or give him a call on 07887 983352.  We have had reports that some people can only access one of the two Sky TV satellite feeds.  Please report any issues as above.

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 The Van Alen Newsletter November 2018

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The Van Alen Newsletter September 2018

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 The Van Alen Newsletter July 2018

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The Van Alen Newsletter May 2018

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The Van Alen Newsletter April 2018

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The Van Alen Newsletter March 2018

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